FAQ

 

What about helmets and SPD pedals?

Our bikes are fitted with high quality flat pedals, we also have Shimano or Crank Brothers spd pedals available. We have a good range of helmet sizes we also have knee pads for the shuttle days. All of these are included in the price! We don't have spd shoes though, you will need to bring your own.

What do I need to bring?

All you need is beer money, the clothes you will ride in, beer money, suncream and beer money for the end of the ride. Shorts, sports top and flat trainers are ideal if you don't have bike specific clothes. Don't forget the beer money.

What about lunch and drinks?

We provide water in one litre reusable BPA free bottles and backpacks for the ride, we buy you a soft drink at a cafe stop and we provide lunch for you, bread rolls, cheese, crisps, tomato and fruit, basically we are ace and we look after you. If you have a special diet that is isn't covered by the food we provide please let us know when you are booking as we are normally a long, long way from a shop at lunch time! We also sell our BPA free drinking bottles at cost for 7 euros if you prefer to have your own, they are designed to fit on a bike holder as well.

How do I pay?

You can either pay by bank transfer that needs to be cleared before your ride date or you can pay cash on the day. We currently do not have card facilities. Hugs are an acceptable tip, so are high fives and cash.

Can I use my own bike on your guided rides?

Yes you can. Please make sure you have spares that fit your to keep your bike running, contact us if you need advice about that.
If you are on your own bike for day trips then you get €30 euros off the all day price and €15 euros off the half day price.

Can I call into your office and talk about the ride options?

We really don't have an office or shop! Please do not turn up without and appointment.

Answer 1) As we are bike guides our office is sat on the seat of a mountain bike pedalling around in the sun. When you find us be prepared to run while you talk as we will be guiding customers.

Answer 2) We don't have an office sorry as we are genuinely out riding all the time, our storage location is not manned and when we are there we are preparing bikes for customers to head out on a ride. We can usually answer all your questions by email or by telephone.

How much notice do you need for a booking?

We do get very busy in our peak period of May to October, we are often fully booked, on the other hand we might still have space the next day so contact us! If the ride is an important part of your holiday we advise getting in contact at least a month before you arrive.

Where are your trails

Everywhere! We have spent years building these routes so we can customise our rides to our guests. We get no support from local councils, organisations, or the government, all of the trail building we do is funded from our own pocket and the only time we get any return is when we are guiding. All of the technical trails we have built in the mountains are on private land, it has taken years of building a relationship with the land owners to get to where we are now.

I want to self guide?

We do supply GXP files for customers who rent bikes from us.

We totally understand that some people want to plan and find their own routes. If you want to self guide on your own bike please don't contact us and ask us where we have built our routes, you are expecting us to work for free. Thank you emails are lovely but they are not legal tender.

Can I hire a bike from you to self guide?

Yes we have full suspension bikes and adventure bikes for hire.

The ride I want to do isn't listed?

Contact us about it and we will try to help. The more notice you give us the more chance we have of helping, it is easier customising rides for bigger groups or in our off season.

00351 918 502 663

©2018 The Mountain Bike Adventure. RNAAT license 13/2014